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Loyalty Program, Terms and Conditions

LOYALTY PROGRAM TERMS

AND CONDITIONS

 

1. General Provisions

  1. These Terms and Conditions (hereinafter referred to as the "Regulations") define the rules of conducting and participating in the loyalty program, addressed to customers of the platform https://mpseeds.eu/. The Regulations specify the rules for awarding, issuing, deducting, promoting, and canceling points earned through the purchase of products.
  2. The program runs from 06.06.2020 until further notice. The end date will be announced by the organizer to the participants with at least one month's notice via information posted on the Organizer's website.
  3. The Regulations are available on the website https://mpseeds.eu/.
  4. Making a purchase using accumulated points means that the participant has read and accepted these terms and conditions.
  5. The correspondence address for the organizer regarding matters related to the program (hereinafter referred to as the "Organizer's address") is: [email protected].

 

2. Definitions

The terms used in these Regulations mean:

  1. Participant – an entity conducting business activities, regardless of the form of such activities, with a registered office or place of business in the territory of the Republic of Poland, possessing an account on the Purchasing Platform at https://mpseeds.eu/.
  2. Organizer – Hydro Mateusz Przybiński, with its registered office at Jaskrowej 34, 91-488 Łódź, NIP: 7262654485, electronic address: https://mpseeds.eu/ (hereinafter: the "Organizer").
  3. Product – products offered by the Organizer via the Purchasing Platform.
  4. Loyalty Program – a loyalty program for Participants organized by the Organizer in accordance with these Regulations.
  5. Points – points awarded to the Participant participating in the Loyalty Program, which allow receiving a reward under the conditions specified in these Regulations.
  6. Purchasing Platform – a platform for placing orders available at https://mpseeds.eu/ through which Participants can place orders for Products and participate in the Loyalty Program. Access to the Purchasing Platform is protected by an individual login and password for each user. Through the account on the Purchasing Platform, the Participant can access information about the number of points, received discounts, and the rules of the Loyalty Program. The Purchasing Platform also allows using the discounts obtained in the program for products.
  7. Discount – a percentage discount on products awarded to the Participant in exchange for a specific number of collected points.

 

3. Conditions for Participation in the Loyalty Program

  1. Participation in the Loyalty Program is free and entirely voluntary.
  2. The program involves awarding Points to Participants who place orders for Products through the Purchasing Platform.
  3. Only clients with an account on the Purchasing Platform https://mpseeds.eu/ can participate in the program.
  4. A Participant joins the Loyalty Program by creating an account on the Purchasing Platform. Purchases made prior to the creation of the account on the Purchasing Platform will not be counted towards the total discount.
  5. Participants in the Loyalty Program are required to provide accurate data. The Participant is obligated to update their data in case of any changes.

 

4. Loyalty Program Conditions, Awarding,

and Managing Points

  1. Points are awarded based on the value of the purchase made, in accordance with the following rules:
    1. For every full 10.00 EUR spent on the purchase, the Participant receives 1000 points.
    2. The number of points is calculated based on the total price of the products, after discounts have been applied.
    3. Shipping costs are not considered.
  2. Only logged-in Participants have access to the loyalty program.
  3. The Points awarded will appear in the Participant’s account once the order is paid for.
  4. If the Participant uses their right to withdraw from or return purchased Products (if such a right applies), the points awarded for that purchase will be canceled once the order status changes to "Cancelled".
  5. Each Participant has the ability to check the number of Points earned and the amount of the awarded discount by logging into the Purchasing Platform.
  6. The Organizer reserves the right to exclude the awarding of points for the purchase of certain Products, which will be announced in the description of each such Product.
  7. In addition to concluding sales contracts for Products via the Purchasing Platform, the Participant can also earn additional Points in the Loyalty Program by participating in separate promotional campaigns organized by the Organizer or its partners, under the conditions specified in each campaign. 
  8. Points will expire and can no longer be used for claiming rewards if they are not redeemed within 14 days after the announcement of the end of the Loyalty Program.
  9. Points expire two years (730 days) after the date they are earned.

 

5. Points Redemption

  1. In exchange for earned Points, a Discount is applied to the Participant’s order.
  2. The discount is automatically applied with each purchase, and points are not deducted from the Participant’s account.
  3. The discount amount depends on the number of accumulated points. Points are converted into discounts as follows:
    1. 3% discount after accumulating 50,000 points.
    2. 5% discount after accumulating 100,000 points.
    3. 10% discount after accumulating 200,000 points.
    4. 15% discount after accumulated 300,000 points
  4. Accumulated points and discounts can be used indefinitely.

 

6. Personal Data

  1. The Administrator of Participants’ personal data is the Organizer.
  2. Your personal data will be processed for the purpose of participating in the Loyalty Program. The legal basis for data processing is your consent (Article 6(1)(a) of the GDPR). Providing data is voluntary but necessary for participation in the Loyalty Program.
  3. For further information regarding the processing of your personal data, you may contact us via email at [email protected].
  4. Access to your data will be granted to our employees and employees of entities cooperating with Hydro Mateusz Przybiński that manage IT systems.
  5. Your data will be stored for three years from the end of the Loyalty Program.
  6. You have the right to:
    1. Request access to personal data, its rectification, deletion, or restriction, as well as the right to object to the processing and to data portability.
    2. Withdraw consent for the processing of personal data by sending an email to [email protected]. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Withdrawing consent will result in the removal of the user account and any associated discount.
    3. Lodge a complaint with the President of the Personal Data Protection Office regarding the processing of your personal data.
  7. Your data will not be used for profiling or making automated decisions.

 

7. Resignation and Termination of the Loyalty Program

The Participant can resign from participating in the Loyalty Program at any time and without giving a reason by sending a resignation statement to the Organizer, for example via email to: [email protected].

 

8. Complaints Procedure

  1. Any complaints related to the Loyalty Program can be submitted in writing by email to: [email protected] with the subject "Complaint – Loyalty Program".
  2. Complaints will be considered by the Organizer within 14 days of receipt.
  3. The Organizer will notify the complainant of the resolution of the complaint by email.

 

9. Final Provisions

  1. Before joining the Loyalty Program, the Participant is obliged to read the Regulations.
  2. The Loyalty Program is not a game of chance, specifically: a raffle, promotional lottery, whose outcome depends on chance, a mutual bet, or any other form governed by the provisions of the Gambling Act of November 19, 2009 (Journal of Laws 2009, No. 201, item 1540, as amended).
  3. The rules of the Loyalty Program are defined by these Regulations and, in cases not regulated, by generally applicable provisions of Polish law.

 

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