DELIVERY & RETURNS
Below you can find information on our shipping and returns policies.
We ship all over EU.
Our Delivery Options
Economical Shipping:
- A cost-effective and non-priority option.
- Suitable for orders weighing up to a maximum of 9 kg.
- Relies on trusted local couriers to provide a reliable service.
- Designed for customers on a budget who don't require immediate delivery of their seeds.
Express Shipping:
- Prioritized shipping for faster delivery.
- While it may be a bit more expensive, it ensures swift delivery of your order.
- We collaborate with reputable global couriers such as FedEx and DPD to guarantee the safe and timely delivery of your microgreens seeds.
- Surprisingly, our pricing remains consistent for orders ranging from 20 kg to 80 kg, allowing you to stock up and save on shipping costs.
Delivery methods and shipping costs
In European Union
Standard shipping via DPD or FedEx, 2-5 working days, delivery cost vary depending on
country you live. For further information, check shipping cost table.
Click here to check your delivery rates!
In Poland
INPOST Courier, 1-3 working days, 6€ (delivered to pickup point)
Shipping is free for orders over 200€
When do you ship orders after receiving them?
We aim to get your order ready in 2–5 days. However, during busy periods it may take longer to process your order, but don't worry we will let you know if the waiting time extends.
What's the delivery time?
How quickly your order arrives depends on where you are and the delivery method you choose. Carriers estimate that it will take 2–5 days from the time the courier receives the parcel. Keep in mind, these are estimates, and delays might happen. Once carriers pick up your order, any delays are out of our control, and we're not responsible for them.
Can I return an item?
Of course. We offer a 14-day return period, starting from the day you receive your order.
How do I return an item?
Just let us know if you need to make a return on karolina@mpseeds.eu or by phone at +48601922369.
Once you have contacted us and received permission to return, you can send the package yourself or use the Complaints and Returns app to easily generate a shipping label.
Our return address is:
MP SEEDS
Jaskrowa 34
91-488 LODZ
POLAND
Make sure you are sending your return to the above address, not to the address written on the invoice. We are unable to process your return if it is sent to the wrong address.
How long until I receive my refund?
It might take up to two weeks for your return to reach us. Please allow a few bank days after this for the refund to show on your account.
If you require assistance, reach out to our customer service team via email at karolina@mpseeds.eu or by phone at +48601922369 (available from 10 AM to 4 PM, Monday to Friday; closed on weekends and public holidays in Poland).
Additionally, you can explore our FAQ section, where you'll find valuable information.